Limiting In-Person Contact During COVID-19 Crisis
In an effort to keep you safe while still providing emergent services, we are limiting in-person contact during the COVID-19 crisis. Effective until the Governor's Stay-At-Home order is lifted, doors will be closed to the general public at the Jackson and Sonora Service Centers, but most programs and services will remain open with the exception of Head Start who will follow the county schools closure protocols and the Free Tax Preparation Program which is awaiting IRS direction.
There is an application and screening process for almost all services and that process can be handled initially over the phone and through the mail. Information and applications for services are available on this website and outside the Service Center. A secure drop box is also available for completed applications.
When an in-person appointment is necessary, we will schedule an appointment with you. Emphasis will be placed on infection prevention such as disinfecting common areas and practicing social distancing.
The Food Bank will continue to provide food for its partner pantries and residents in need while limiting personal contact. They are also working with the County Schools and other food distribution locations to ensure no interruption of food delivery. Call the Food Bank directly at 984-3960 x101 if you are in need.
The ATCAA Service Center in Jackson can be reached by calling 223-1485 and in Sonora by calling 533-1397, Monday through Thursday from 9am until 4pm.
Other Emergent Numbers:
ENERGY: 223-1485 x259 LIFELINE: 223-1485 x232
HOUSING: 223-1485 x243 x223 *TAX ASSISTANCE: 268-6232
HOMELESS SHELTER: 223-9215 FAMILY RESOURCE SERVICES: 223-1485 x236
ENERGY: 533-1397 x232 x250 FOOD BANK 984-3960 x101 YES PARTNERSHIP 533-1397 x226
HOUSING: 533-1397 x290 x238 HOMELESS SHELTER: 694-8698 *TAX ASSISTANCE: 268-6232
*Notice: Our Free Tax Preparation Services have temporarily been suspended. Please call our taxline for the most up-to-date recorded information. The IRS and FTB have extended deadlines to July 15th. There are free online tax preparation sites if you can not wait. Click here to learn more.