Utility bill help
We may be able to help you pay your PGE or Propane bill
*Notice: Due to COVID-19, our services have changed to comply with social distancing and other safety measures. If you need assistance, please contact us first and we can help you with the application process.
See contact information below.
Utility Bill Assistance
Whether you are a tenant or homeowner, our Utility Assistance services include payment of some or all of your current PG&E or Propane service bill. Depending on your circumstance; whether you need help paying your bill or keeping your utilities from being shut off, we may be able to help. We work with most propane providers across the tri-county area and make payments directly to the propane vendor on your behalf. Although we make an immediate pledge to the utility provider, please note that payments may take 6-12 weeks.
How to Apply
Begin by downloading our Energy Assistance and Weatherization application and instructions for the county in which you reside. If you do not have access to a printer you can either pick up an application or one can be mailed to you.
Please note that applicants MUST provide the following; as well as other supporting documents identified in the application forms.
Social security card
Certified birth certificate
Once completed, you may begin by scanning and submitting your application forms by email (you will need to follow-up by mailing in the application with your original signature); you can mail them to our office; or, if you need help completing the forms, please call one of our offices to speak with an Intake Specialist.
For more information,please contact our friendly Intake Specialists for support. See below.
March 12, 2020- Due to COVID-19, PGE has voluntarily implemented a moratorium on service disconnections for non-payment until further notice. Read more.
427 N Hwy 49,
Sonora CA 95370
Mon – Thurs.
10590 Highway 88, Jackson, CA 95642
Mon – Thurs.
Attn: Calaveras Residents
To better serve you, applications are available at all Calaveras Library branches and appointments are also available on Mondays and Fridays in San Andreas. Appointments for Calaveras residents can also be made in Jackson. Call us to learn more.