Utility bill help

We may be able to help you pay your PGE, Propane and/or Water bill

Utility Bill Assistance

 

Whether you are a tenant or homeowner, our Utility Assistance services include payment of some or all of your current PG&E, Propane and/or water bill. Depending on your circumstance; whether you need help paying your bill or keeping your utilities from being shut off, we may be able to help. We work with most propane providers across the tri-county area and make payments directly to the propane vendor on your behalf. Although we make an immediate pledge to the utility provider, please note that payments may take 6-12 weeks.

 

How to Apply

Begin by downloading our Energy Assistance and Weatherization application and instructions for the county in which you reside. If you do not have access to a printer you can either pick up an application or one can be mailed to you.

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Please note that applicants MUST provide the following; as well as other supporting documents identified in the application forms.

  • Social security card

  • Certified birth certificate

 

Once completed, you may begin by scanning and submitting your application forms by email (you will need to follow-up by mailing in the application with your original signature); you can mail them to our office; or, if you need help completing the forms, please call one of our offices to speak with an Intake Specialist.

 

For more information, please contact our friendly Intake Specialists for support. See below.

A non-profit organization runs the REACH program from 170 offices in northern and central California.

Call 1-800-933-9677

PG&E's Pandemic Protections are phasing out.

Find out how this will impact you at www.pge.com/covid19

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CARE or FERA PROGRAMS

Utility rate discounts through PG&E's CARE/FERA and other Programs for clients below certain income levels, with disabilities and more.

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Save money with PG&E's

Sign up | Learn More
Sign up | Learn More
CARE or FERA PROGRAMS
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Helps you pay for energy during a crisis.

REACH Program

A non-profit organization runs the REACH program from 170 offices in northern and central California.

Call 1-800-933-9677
Call 1-800-933-9677
Local REACH Contact: Shawna (209) 681-7416

Contact for Energy Bill Help

Amador and Calaveras: 209-223-1485 x259 or x290   |   Tuolumne: 209-533-1397 x250 or x287 

Due to COVID, we encourage all clients to submit their applications via mail, fax or drop-off in our outside dropbox in an effort to keep everyone safe.

Contact via Email

Amador: tevans@atcaa.org                    Calaveras: hmorino@atcaa.org              Tuolumne: kpierce@atcaa.org

Energy Assistance

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Income Guidelines

 

MONTHLY HOUSEHOLD INCOME CAN NOT EXCEED:

  • One client household up to $2,564.72

  • Two client household up to $3,353.86

  • Three client household  up to $4,143.01

  • Four client household up to $4,932.16

  • Five client household up to $5,721.30

  • Six client household up to $6,510.45

  • Seven client household up to $6,658.43

  • Eight or more? Call.

Download Energy Assistance Application

Water Bill Assistance

ATCAA is offering a temporary Water Bill Assistance program that is separate from the Energy Assistance program. This program services Amador, Calaveras, and Tuolumne County. For income guidelines to qualify for this program, download a copy of the Water Bill Assistance application below. Some other restrictions apply (see below).

QUALIFIERS

  • Client applying must be the account holder on the bill.

    • The landlord cannot be the account holder on the bill.

    • Family member cannot be the account holder unless they also reside in the home and are included on the HEAP application.

  • Client must currently be receiving Energy Assistance from ATCAA or sign up for Energy Assistance at the same time as Water Bill Assistance.​

  • Client cannot be a previous application for this program. Clients can only apply once for Water Bill Assistance.

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Download Water Bill Assistance Application

Tuolumne County

427 N Hwy 49, 

Sonora CA 95370
(209) 533–1397 x250 or x232
 

Appointments
Mon – Thurs.

9:00am-Noon

Amador and

Calaveras County

10590 Highway 88, Jackson, CA 95642
(209) 223–1485 x259

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Appointments
Mon – Thurs. 

9:00am-Noon

Attn: Calaveras Residents

To better serve you, applications are available at all Calaveras Library branches and we may be able to see you by appointment in San Andreas in certain circumstances. Appointments for Calaveras residents can also be made in Jackson. Call us to learn more. 

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Call for Calaveras County Info:

209-223-1485 x221

Lower your Energy Bills

FREE home weatherization for residents in

Amador, Calaveras and Tuolumne Counties.

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