.png)
.png){kind=small}
Utility bill help
We may be able to help you pay your PG&E or propane bill.
Utility Bill Assistance
Whether you are a tenant or homeowner, our services may include payment of some or all of your current PG&E or propane bill. We work with most propane providers across the tri-county area and make payments directly to the propane vendor on your behalf, while PG&E payment are sent from the State directly to PG&E. Although we make a pledge to the utility provider, please note that payments usually take 1-2 billing cycles before being posted to your account.
How to Apply
If you have access to a printer, please download our Energy Assistance and Weatherization application and print the forms to complete them. The application can be printed double-sided. If you do not have access to a printer you can either pick up an application or one can be mailed to you.
Once completed, you can:
-
make an appointment to bring it in to one of our offices
-
place it in the drop box at one of our offices
-
fax it
-
mail it
-
or, if you need help completing the forms, please call one of our offices to speak with an Intake Specialist.
See bottom of this webpage for contact information and addresses.
Important Disclosure
Due to the post-pandemic federal- and state-funding level decreases and the overwhelming demand for utility assistance, ATCAA energy department has limited funds available for client assistance.
If you are approved for energy assistance, the entire process (i.e. from application submittal to the LIHEAP credit appearing on your bill) can take up to 16 weeks. Please continue to pay your bills. You will be notified by mail of your application status.
Same-Day Service Guarantee
For All Major Home Appliances
INCOME GUIDELINES
Monthly Household Gross Income Cannot Exceed:
-
One client household up to $3,170.00
-
Two client household up to $4,145.41
-
Three client household up to $5,120.83
-
Four client household up to $6,096.25
-
Five client household up to $7,071.58
-
Six client household up to $8,047.00
-
Seven client household up to $8,229.91
-
Eight or more? Call.
Contact for Energy Bill Help
Amador and Calaveras: 209-223-1485 x290 or x221 | Tuolumne: 209-533-1397 x250 or x232
No need to apply in-person. You can submit your applications via USPS mail or fax. If you do stop by outside of business hours, you can also drop-off in our outside dropboxes.
Contact via Email
Amador & Calaveras: hmorino@atcaa.org Tuolumne: memartin@atcaa.org
Tuolumne County
427 N Hwy 49,
Sonora CA 95370
(209) 533–1397 x250 or x232
Appointments
Mon + Weds.
9:00am-Noon
Amador County
10590 Highway 88, Jackson, CA 95642
(209) 223–1485 x290 or x221
Appointments
Mon + Weds
9:00am-Noon
Calaveras County
To better serve you, we are available for appointments or walk-ins at the below schedule. Please note that availability for appointments is subject to change, due to staff availability, weather, and holidays.
Mondays @ Calaveras Health and Human Services 10:30-1:30
Thursdays @ Murphys Library 10:00-1:00
Fridays @ Calaveras Health and Human Services 1:00-4:00
Please call us at (209) 660-3995 or email kherndon@atcaa.org to request an appointment and confirm availability.
HELP IS BASED ON AVAILABLE FUNDING
On occasion, we'll run out of funds before the new funding arrives for various programs.
More Utility Bill Help
PROGRAMS
Below are other organizations you may reach out to in an emergency:
-
REACH Program: 209-681-7416 | ALL COUNTIES
-
PGE AMP Program and Payment Plans: 1-800-743-5000 | ALL COUNTIES
-
St. Vincent de Paul: 209 -770-7672 | CALAVERAS
-
St. Vincent de Paul: 209 -223-5865 | AMADOR
-
Salvation Army: 209-369-5896 | ALL COUNTIES
-
Interfaith: 209-532-0905 | TUOLUMNE COUNTY
ATTENTION!
Currently, the ATCAA energy department has limited funds available for client assistance.
ATCAA is required by the State to manage funds by implementing prioritization.
Priority Points are calculated by an accumulative score based off of:
Families with the lowest incomes and highest energy burden
+
People aged 60 and over
+
Those permanently disabled
+
Families with children under five years of age
= Priority Points
-
Shut offs are not considered a priority
-
You will be notified by mail of your application status
-
If you are selected for energy assistance, the process can take up to 16 weeks
-
Please continue to pay your bills as there is no guarantee for assistance