Utility Bill Assistance

Whether you are a tenant or homeowner, our Utility Assistance services include payment of some or all of your current PG&E or Propane service bill. Depending on your circumstance; whether you need help paying your bill or keeping your utilities from being shut off, we may be able to help. We work with most propane providers across the tri-county area and make payments directly to the propane vendor on your behalf. Although we make an immediate pledge to the utility provider, please note that payments may take 6-12 weeks.

How to Apply

Begin by downloading our Energy Assistance and Weatherization application and instructions for the county in which you reside. If you do not have access to a printer you can either pick up an application or one can be mailed to you.

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Please note that applicants MUST provide the following; as well as other supporting documents identified in the application forms.

• Social security card

• Certified birth certificate

Once completed, you may begin by scanning and submitting your application forms by email (you will need to follow-up by mailing in the application with your original signature); you can mail them to our office; or, if you need help completing the forms, please call one of our offices to speak with an Intake Specialist and make an in-office appointment.

For more information or to make an appointment, 

please contact our friendly Intake Specialists for support.

March 12, 2020- Due to COVID-19, PGE has voluntarily implemented a moratorium on service disconnections for non-payment until further notice. Read more.