Utility Bill Assistance

 

Whether you are a tenant or homeowner, our Utility Assistance services include payment of some or all of your current PG&E or propane bill. Depending on your circumstance; whether you need help paying your bill or keeping your utilities from being shut off, we may be able to help. We work with most propane providers across the tri-county area and make payments directly to the propane vendor on your behalf. Although we make a pledge to the utility provider, please note that payments may take 6-12 weeks.

 

How to Apply

Begin by downloading our Energy Assistance and Weatherization application and instructions for the county in which you reside. If you do not have access to a printer you can either pick up an application or one can be mailed to you.

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Please note that applicants MUST provide the following; as well as other supporting documents identified in the application forms.

• Social security card

• Certified birth certificate

 

Once completed, you can:

• make an appointment to bring it in to one of our offices

• place it in the drop box at one of our offices

• fax it

• mail it 

• or, if you need help completing the forms, please call one of our offices to speak with an Intake Specialist.

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See bottom of this webpage for contact information and addresses.

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Important Disclosure

Due to the post-pandemic federal- and state-funding level decreases and the overwhelming demand for utility assistance, ATCAA energy department has limited funds available for client assistance.

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If you are selected for energy assistance, the process can take up to 16 weeks. Please continue to pay your bills. You will be notified by mail of your application status.

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